Welcome to a new era in computer repair.
believed that customer service is just as important as a good
or a fast turn around on repairs. We’ve spent the last year working
in Vancouver at
an apple repair shop and felt that even though the shop was one of
the best we’ve
ever been in, there was still something missing.
We’d much rather take apart a machine 3 times to fix a little issue
instead of seeing a
customer come back within 3 months to have the simple issue
Our philosophy is that with good customer service, people’s word of
mouth and loyalty
will take a company and its owners much further rather than fancy
With Mac Is Us, we won’t cut corners to fix your machine. As we
fixing Apple and Windows computers, we have revived many machines
that had been
declared dead. With a simple fix like a new topcase, or removing a
stuck dvd, and in
one case even by removing a dead battery, we can get it going
If you have purchased a MacBook Pro between
February 2011 and December 2013,
Apple has issued a repair service for video issues on certain
models of MacBook Pros.
The affected models are:
MacBook Pro (15-inch, Early 2011)
MacBook Pro (15-inch, Late 2011)
MacBook Pro (Retina, 15-inch, Mid 2012)
MacBook Pro (17-inch, Early 2011)
MacBook Pro (17-inch, Late 2011)
MacBook Pro (Retina, 15-inch, Early 2013)
The issues being reported are distorted or scrambled video on the
no video on the computer screen or on an external display, and
computer restarts unexpectedly.
If you are experiencing any of these issues and have a MacBook Pro
that is listed above,
you may be eligible for the free repair. To check if your machine
is eligible, you can visit
the Apple website and go to "Check your coverage" to enter your
machine’s serial number.
If you are eligible, you can go to any Apple Authorized dealer to
get it repaired at no charge.
This program ends February 27, 2016.